Frequently Asked Questions
Answers to the questions we are asked most often about our products, quotes, grading and market data.
What is Gem Pack?
Gem Pack is the Simplified Chinese edition of the Pokémon Trading Card Game. Volume 1 was released on 17 January 2025 and the series now runs to Volume 6. Each pack holds four cards, and every card is holographic.
How does Gem Pack differ from the Japanese edition?
Beyond the language, the card finish, pack size and rarity system differ. The Japanese edition mixes normal and holo cards at five per pack; Gem Pack is all-holo at four per pack, and adds finishes such as gold-foil logo stamping and panorama art that the Japanese edition does not have.
How is Gem Pack rarity organised?
There are five tiers. In ascending rarity: ● attribute symbol, ◆ floral or star pattern, ★ alternative colour or Master Ball pattern, ★★ gold-foil Gem Pack logo, and ★★★ trainer or full-art cards.
Can Gem Pack cards be used in official tournaments in Japan?
No. Simplified Chinese edition cards are not eligible for official tournaments in Japan. We handle them as collector items.
Why are no prices shown on the site?
Because we quote by quantity. Terms depend on the stock available and the quantity you need, so prices are given individually rather than listed.
How do I request a quote?
Use the "request a quote" button on any product page. It opens the contact form with the category and product name already filled in; add the quantity you need and your contact details. You can also write to [email protected].
What are your business hours and languages?
Weekdays 10:00-17:00 JST; closed Saturdays, Sundays and public holidays. We work in Japanese, English and Chinese.
What does PSA 10 mean, and who grades the cards?
PSA 10 is the top grade issued by PSA, an independent third-party grading company. Every PSA 10 card listed on this site is an individual copy graded by PSA.
What are the Simplified-Chinese-exclusive PSA 10 cards?
They are cards issued only in the Simplified Chinese edition — no Japanese or English printing of the same card exists. They are listed in the PSA 10 section in the second half of the products page.
Are the figures on the market pages your selling prices?
No. They are reference market prices derived from third-party transactions, not our selling prices. The pages update automatically at 05:45 JST each morning.
What condition are the products in?
Goods come from trusted suppliers and stay factory sealed in the original box and wrap. We handle only items whose authenticity has been confirmed. Japanese-edition stock is either sourced inside Japan or brought in as a parallel import.
What are the company registration details?
Huaqi Future Co., Ltd., founded 31 July 2024, Japanese Corporate Number 6020001158573. Address: Room 615, Fujiwa Isezaki High Town, 1-3 Akebonocho, Naka-ku, Yokohama, Kanagawa 231-0057. Second-hand goods dealer licence No. 451360024859, issued by the Kanagawa Prefectural Public Safety Commission.
If your question is not here
Send it through the contact form or by email to [email protected]. Company details are on the About page, and transaction terms are set out in the Legal Notice.