This article is a general explanation. Specific shipping costs, tax amounts and timing are given in each quote and are not promised on the site. The final treatment of customs and taxes follows the rules of the destination country.
In short: cost, timing and taxes are settled per order in the quote
We ship overseas. Our product quote does not include international shipping: the buyer pays international shipping and the import duties and taxes of the destination country. The shipping amount and delivery time depend on the quantity, the size of the package and the destination, so the site lists no fixed amounts or times. Tell us the quantity and destination in the inquiry form and the quote will give you the specifics.
What we decide and what you check
- We state in the quote: the product price, the shipping method and the shipping amount, the expected schedule and the payment method
- You pay and check: international shipping and the customs duties and import taxes of your country or region are paid by the buyer. Also check the rules on importing trading cards and the procedures needed to receive the parcel
Why we do not list amounts
The same product is packed and carried differently when you send one box and when you send several together, and conditions differ by country. A fixed shipping fee on the site could fail to match a real order, so we give figures that fit your order at the time of the quote.
How this differs from shipping within Japan
Within Japan we deliver by Sagawa or Japan Post with a tracking number. For overseas orders, the method is chosen to suit the destination and the order, and the quote states it. The conditions for shipping within Japan cannot simply be applied overseas.
A checklist before you order
- Whether trading cards can be imported into your country or region
- Whether customs duties or import taxes apply (they are paid by the buyer)
- The contact details and address format the local carrier needs to deliver
- Whether someone can receive the parcel and what happens if no one is there
How to contact us
Send the product, quantity and destination through the inquiry form or to info@huaqi.jp. We usually reply within 2 business days. Hours are weekdays 10:00-17:00 JST, and by phone we work in Japanese only; we handle English and Chinese by email. For the whole process, see how to buy from overseas.
This article is a general explanation and not legal or tax advice.
Related pages
Sources
Contact Us
For purchases and quotes on Japanese-edition Pokémon cards and Gem Pack, use the contact form or email info@huaqi.jp. Prices are quoted individually according to the quantity you need.